Legal & Privacy Center

All our policies, compliance resources, and contact info in one place.

quiz Faq

Frequently asked questions

Common questions about privacy, data, and compliance at Outkeep.

What happens after I submit a privacy request?add

After you submit the request, a human reviews it and we respond with next steps (access/export, correction, or deletion). Most requests are handled within a few business days. For anything urgent, email hello@outkeep.com.

Which cookies do you use — and can I control them?add

We use three types: Essential (site functionality, security), Analytics (product improvement), and Marketing (only if you opt in). You can change your preferences anytime in our cookie banner or Cookie Policy.

Do you sell or rent my data?add

No. We don't sell or rent customer data. We use vetted service providers (sub-processors) to run Outkeep, and they can only process data to deliver our service under a signed DPA.

How do you choose sub-processors?add

Each provider goes through security and privacy due-diligence (scope, access, safeguards, DPA). We keep a current list in the Trust Center and update it when providers change or new ones are added.

Where is my data stored and how is it protected?add

We host with reputable cloud infrastructure. Data is encrypted in transit and at rest, and access is role-based and audited. See our DPA for details on processing, retention, and cross-border transfers.

Still have questions?

Email us at hello@outkeep.com

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